Reasons for refusals - Sales processing - Mercado Pago Developers

Reasons for refusals

Regarding the approval of payments in your store, three main reasons can directly impact these results.

Below, we detail the factors that influence a payment refusal.

ReasonSituationHow to avoid
Buyer's mistakesErrors in filling in address, CPF, or card details.Checkout with clear information in the step-by-step purchase.
Banking refusalsCards with an expiration date, lack of limit, insufficient funds, or disabled for online purchases.Offer alternatives to other methods and/or payment terms.
Fraud preventionMercado Pago's anti-fraud system protects your business against malicious attacks that can generate losses.This type of refusal is beneficial to your store.