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Payment status - How to interpret sales information - Mercado Pago Developers
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Payment status

Every sale generates a payment status that shows the condition of the purchase, including confirmation, pending, or denial of payment and other important information about the transaction.

There are two statuses in a WooCommerce sale: payment status and order status. In the following table, you can check the details on how this information correlates.

Mercado Pago status (payment)WooCommerce status (order)
PendingPending
ApprovedProcessing
InprocessOn hold
InmediationOn hold
RejectedFailed
CancelledCancelled
RefundedRefunded
ChargedbackRefunded

For more information, access the Activities section of your Mercado Pago account and the WooCommerce order manual.

In addition, you can have access to the details of each payment attempt that happened in your store. To do this, go to the WordPress panel, and then click WooCommerce > Orders > Order Details.