How may we help you?

My account

Get solutions and answers to any questions about your Mercado Pago account.

Payouts

All the payments information about your clients.

Developers

If you’re having trouble with your integrations, contact our support for help.

Credentials

Find your login information and learn to reset it.

Help Center

Find all the information about your sales online , with Point or QR Code.

Payment methods

Know the most frequent questions about the integration of payment methods.

Mercado Pago developers support

Do you have a technical problem with the integration of our products? Fill out the form so we can help you with what you need. We will contact you through your account e-mail.

If the problem you are having is related to your account or collections, please visit our Help.

Context information

About the integrarion

The problem

To protect the health of the community, there will be fewer people available for care, and it may take us longer than usual to respond. Sorry.

Subject

This field is required

Add your technical contact

Are you a developer or do you have a developer responsible for your integration? Complete the contact information so that we can send you technical news in order for you to always be updated.

Enter a valid email

Send

Enviando ...

Ready! We received your question

You will receive an e-mail with the support details.

We follow up these queries through this unique channel and responding only to your e-mail account.

Sorry, we were not able to register your query

Please retry in a few minutes.