How to use the report?

Once the report is ready and downloaded, you will have a file to review the spreadsheets or import into the reconciliation program you use.

To review the report we recommend downloading it in .csv format to open it in the program that you view it. Configure your program to support the UTF-8 format, so you avoid reading problems.

What does the report contain?

The report is made up of different types of transactions that you can see in the TRANSACTION_TYPE column. Each of them will have the gross amount of the operation.


Transactions Transaction type
SETTLEMENT
Approved

REFUND
Total or partial returns

CHARGEBACK
Chargeback

DISPUTE
In a complaint

WITHDRAWAL
Money withdrawn

CASHBACK
Cashback

SETTLEMENT_SHIPPING
Approved shipments

REFUND_SHIPPING
Total or partial returns of shipping costs

CHARGEBACK_SHIPPING
Shipping chargeback

DISPUTE_SHIPPING
The shipment is in claim

And in the SETTLEMENT_NET_AMOUNT column you will find the real impact on your account balance.

Note

Have the Glossary of the Account Money report on hand to review it when needed or want to review a technical term.

Report example

Note how the Account Money report is composed in this example to identify the operations and read your own reports:

Reporte de dinero en cuenta Ejemplos Mercado Pago

The default version will show an extended view of the columns. The final report will have as much detail as possible.


Next steps

La búsqueda no arrojó ningún resultado.

Verifica la la ortografía de los términos de búsqueda o prueba con otras palabras clave.